Dear friends, we always take intellectual property protection seriously, such as copyright, trademark, patent, design and trade secrets, which are very important to us. We try to make every product and every picture displayed on the website legal and compliant, but there are so many products that we may not notice them occasionally.
If you are the owner of the intellectual property, or an authorized representative, and find that a product on our website infringes your rights, please contact us immediately. Please believe that we will take immediate action to protect your legal rights.
If you want to complain about copyright or trademark infringement, please send an email to [email protected], and remember to bring the following things in the email:
1. Materials that can prove your identity, indicating that you are the owner of the infringed product or picture, or the authorized representative to handle this matter.
2. Describe in detail the problematic work or material, as well as its specific location on our website, and give us the product URL.
3. Your contact information, so that we can find you easily, such as address, phone number or email address.
4. Write a small statement saying that you sincerely believe that this use is not approved by the copyright owner or other intellectual property owner or agent, and is not in compliance with legal provisions.
5. Tell us which intellectual property has been infringed on the website, such as "XYZ Copyright" or "ABC Trademark, Registration Number is 123456". If it is a trademark infringement, you must also provide us with the trademark registration number, the platform link for the first release, the URL of the infringing work, and other evidence that proves that you have the right to use this trademark.
6. Write another statement to ensure that the information you give us is true, and if it is false, you are willing to bear legal responsibility, proving that you are the owner of the intellectual property or are authorized to handle this matter.
Please note that the [email protected] email address is only used to handle copyright-related complaints. If you have other questions, please contact our customer support team. We will definitely handle issues related to intellectual property disputes as soon as possible and protect everyone's rights.
We welcome everyone to complain in a realistic manner, and we will take every complaint seriously. However, I would also like to remind you that if you submit a false infringement notice, you may face legal troubles, such as compensation for losses and attorney fees. If you are not sure whether the material is really infringing, it is best to ask a legal expert before sending a notice. I really appreciate your continued support for protecting intellectual property rights, and I hope to work with you to ensure that legal rights and interests are protected.
